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FAQs

Materials

Via Nona rings are individually hand-woven of high quality glass beads specially shaped for this weaving style. Many of the beads are covered with silver or 24 karat gold.

Care

Please treat your Via Nona ring gently. We recommend removing it when washing your hands, showering, swimming, etc., to extend its life.

Will my Via Nona beaded ring stretch?

After wearing it, your ring will become more flexible. It may feel slightly looser, but it won't actually stretch.

Can you help me figure out what size I need?

Each Via Nona ring is custom-made and unique. Therefore each varies slightly in size. Generally, the narrower the style, the looser it will fit; the wider the style, the tighter it will fit. For detailed fitting instructions, see Find Your Ring Size.

How long will it take to get my ring after I order it?

Our rings really are hand-woven to order, and usually only take a few days to complete, but at busy times of year, your should expect up to two weeks for orders to be filled and then shipped to you. Assume an additional 3-5 days for shipping. Let us know if you have an important date you want your ring for, like a birthday or anniversary, and we will always try to make it work for you! Use the Contact Us link, or drop a note into the "Add a note to your order" blank in your shopping cart.

Returns and Exchanges

Because of the custom nature of each order, all sales are final, no returns or refunds are available. But we are always happy to work with you to exchange for the correct size if your ring size needs to be adjusted for a perfect fit.

Still have questions? Contact Us